Frequently Called Extensions

Housekeeping / Maintenance6100
Front Desk3100
Concierge 3150
Spa & Recreation6000
Kids' Club4386
Ridge Club Bistro5202
Resort Management3200
Interval International3180
Financial Services4255

Getting Around

The Ridge Resorts property shuttles are complimentary for all guests of The Ridge Resorts. Guests can access the on-call shuttle to go between The Ridge Tahoe, Ridge View, Ridge Pointe, and Ridge Crest, as well as travel within the Tramway and Quaking Aspen loops.

The Ridge Resorts shuttles also provide complementary service to MontBleu Resort every other hour starting at 9 AM for our guests traveling on the South Tahoe Airporter (no ski service). Starting at 7 PM daily, the Resort shuttle runs to MontBleu every hour from The Ridge Tahoe and sister properties and returns from MontBleu on the ½ hour until 11:30 PM (last run from MontBleu).

Travel to the Stateline casino area and Heavenly Village via BlueGo public transportation is available at a nominal fee (currently $4 each way). Buses run hourly between the Stateline Transit Center and The Ridge Resorts properties; view the current Route #22 schedule here, or call (775) 589-5500 — Option 1 for more information. The last bus from the Stateline Transit Center to The Ridge Resorts is at 6:30 PM. Times and routes are subject to change. Visit the TTD website for a complete list of travel times, routes and passenger policies.

There are several local taxi services, including:

  • Crown Taxi (530) 544-8294
  • BlackJack Taxi (530) 543-0330
  • Yellow Cab (775) 588-1234

Electric Vehicle Charging Stations

An electric car charging station is available at each lodging building. Each station has one Tesla™ charger and one all-purpose charger. Please be courteous and move your car once it’s done the charging, so others can fill up their electric vehicles.


Sorry, pets are not allowed at The Ridge Resorts. Under the Americans with Disabilities Act (ADA), service animals are permitted. However, we may exclude any animal, including a service animal, if that animal’s behavior poses a direct threat to the health or safety of others.

Air Conditioning

The Ridge is a natural mountain oasis with clean air and cool nighttime temperatures. Air conditioning is not available. We do provide fans and have swamp coolers available, and our maintenance team can assist you to help maximize your comfort. We recommend keeping curtains closed during hours of direct sunlight, and opening windows at night to allow cooler air to enter.

Resort Fee

The Ridge Resorts charges a $39 per day Resort Fee for all rental/hotel bookings. This fee includes parking, wireless internet (512Kbps) and access to all on-property activities and services, including skier express, resort shuttles, cooking demonstrations, and guided tours.

Additional Guests

If you are expecting guests during your stay, please advise the Security kiosk at extension 6600. Please note the maximum occupancy of your accommodations when booking, as roll-away beds and cribs are not available. The Ridge Resorts does have a limited number of “pack and play” playpens available to guests (check for availability with the Front Desk).

Lost and Found

Please be sure to double-check your unit for your belongings before you depart. We make every effort to return items that may have been left behind; however, numerous items go unclaimed each week. For Lost and Found, call Security at extension 6600. The Ridge Resorts are not responsible for lost or stolen items.


The Nevada Clean Indoor Act (NCIAA) prohibits smoking in all indoor areas except for those units specifically designated as “smoking units.”

Vacation Club Membership

Take time out during your visit and schedule a preview of the Resorts West Vacation Club. Our new points-based vacation club brings higher levels of flexibility to how you vacation. Whether you are already an owner or looking for your first membership here at The Ridge Resorts, the Vacation Club has a program that will work specifically for you. Contact the Concierge to schedule your time.

Owners’ Coffee Hour

Join your Management Team for an informative update about your resort, meet other owners, and enjoy a fun conversation over coffee. Meetings are typically held Tuesday mornings at 9:00 a.m. in the Castle Rock View Room located upstairs in the Clubhouse, near the Hungry Bear Restaurant. (Location subject to change or reschedule due to holidays)