Guest Check-in Instructions

All guests of The Ridge Tahoe, The Ridge View, The Ridge Crest, and The Ridge Pointe check-in at The Ridge Tahoe Front Desk. The Ridge Tahoe Front Desk is open 7 am – 10 pm Sunday through Thursday, and 7 am – midnight Friday and Saturday. Should you arrive outside of these times, you may check-in at the Security Kiosk located at the entry to the resort.

The Front Desk is located inside the Clubhouse building at 400 Ridge Club Drive, Stateline, Nevada.

From Kingsbury Grade / SR 207, turn onto Tramway Drive. Continue on Tramway (turns into Quaking Aspen), pass Heavenly Stagecoach Lodge, and turn right on Ridge Club Drive.

Let Security Staff know you are there to check-in, and provide the name of the reservation. Continue up the hill to the Clubhouse.

Once checked in, our Front Desk staff will direct you to the correct building and available parking.

Check-in time begins at 4 pm on your arrival date. If you arrive early you are welcome to use our pool, fitness room and spa to unwind and relax as your room is made ready for 4 pm check-in. Our lounge opens at 3 pm.

Guests must provide a valid photo ID and credit card at check-in (all major credit cards are accepted). The minimum age for check-in is 18. Please bring your license plate number to the front desk at check-in so that your car can be registered.

Other Concerns

Pets

Sorry, pets are not allowed at The Ridge Resorts. Under the Americans with Disabilities Act (ADA), service animals are permitted. However, we may exclude any animal, including a service animal, if that animal’s behavior poses a direct threat to the health or safety of others.

Air Conditioning

The Ridge is a natural mountain oasis with clean air and cool nighttime temperatures. Air conditioning is not available. We do provide fans and have swamp coolers available, and our maintenance team can assist you to help maximize your comfort. We recommend keeping curtains closed during hours of direct sunlight, and opening windows at night to allow cooler air to enter.

Additional Guests

If you are expecting guests during your stay, please advise the Security kiosk at extension 6600. Please note the maximum occupancy of your accommodations when booking, as roll-away beds and cribs are not available. The Ridge Resorts does have a limited number of “pack and play” playpens available to guests (check for availability with the Front Desk).

Smoking

The Nevada Clean Indoor Act (NCIAA) prohibits smoking in all indoor areas except for those units specifically designated as “smoking units.”

Resort Fee

The Ridge Resorts charges a $39 per day Resort Fee for all rental/hotel bookings. This fee includes parking, wireless internet (512Kbps) and access to all on-property activities and services, including skier express, resort shuttles, cooking demonstrations, and guided tours.