This weeks’s featured associate is…
Dear Ridge Resort Followers:
My name is Dan Garrison, Senior Vice President & General Manager. I want to first say thank you for your interest in the Ridge Resorts and for taking the time to visit our website & this blog. In this new world of social media we are finding ourselves behind the curve but, we are convinced it is an important arena to be in and certainly the new & popular way for businesses and their customers to share information.
Having grown up, career wise, here at the Ridge starting in 1982 I truly have almost a tainted view of our resort. This has been a 30 year adventure in which I wouldn’t trade away for anything. Starting out in the Transportation department shuttling guests to and from the property and growing from there to my current position I can tell you, however bias, the Ridge Resorts is a special place and more importantly, our people are simply outstanding. Of the 200 plus associates on our team, over 50 of them have been with us for 10 years or longer, many of these have been with us 20 plus years. Watching them and their families grow over the years has been and continues to be one of the single most pleasurable part of the job. While all operations have their moments, what I think makes us highly rated and special is our people who, on the rare occasion, miss the guest expectation and always make things right. Each associate is empowered to do the right thing. We all work together toward a common goal and that is to provide an excellent vacation that meets or exceeds the guest’s vacation experience. We operate with a cruise ship mentality which is to say we strive to provide our owners and guests with a full complement of recreational activities for all ages. From social activities such as our weekly cooking demonstrations, to rock climbing (not wall climbing, although that’s coming soon) but real rock climbing for all age groups, to guided nature hikes, kids club activities, arts and crafts, morning aerobics and stretch classes, billiards, on-site movie theater, basketball, in/outdoor tennis courts, swimming, relaxing in one of 14 hot tubs in the winter while snowflakes fall gently to the surface to organized activities, guided snow shoe hikes in the winter or our skier express lift right on-site providing easy access to and from one of the largest ski resorts in North America, Heavenly Valley Ski Resort. These are just a few examples of the things we provide and at no additional cost to the guest. Our property and our services are simply un-matched; together we create a value that goes above the crowd. Our spacious units provide for a home away from home and we have something for everyone. Our full two bed and two bath units offer a full kitchen facility with everything you’d expect at your own home! All this nestled high atop the ridge in the heart of the great Sierra Nevada’s! Perched some 4,500 feet above the valley floor, we truly are on top of the world. Complementary to all guests is our fresh mountain air, cool summer evenings, our pure water and fresh powder snow in the winter. It’s these things that make us grateful to call the ridge our home. We invite you to join us. It will be our pleasure and honor to serve you.
Enough of that, I apologize, I couldn’t help myself. I hope to see you at the Ridge in the near future. I’m easy to pick out, short, bald and always pleased to see our guests around the property, talk with you, get your feedback, which is always welcomed and always considered a true gift.
Over the past 30 years we have enjoyed serving our owners & guests and we look forward to the next 30 years. I am proud to be a part of this outstanding team and the level of confidence I have in our product is simply without end.
I can be reached anytime via email at firstname.lastname@example.org or via telephone (does anyone use these anymore?) at 775-588-3553 ext. 4000. If I can be of personal service to you, please feel free to call upon me. You have my promise to do all that I can to make your next vacation one full of wonderful memories that last a lifetime.