This week’s featured associate is…
My name is Heather McCoy and I am the Senior Assistant Resort Manger here at The Ridge Tahoe Resorts. I first joined the team back in 2003 with our Financial Service Department. In March of 2005 I took over as the Night Operations Manager overseeing the operations of the Resort during nights and weekends. After just one year in that position I moved on up to the Director of the Spa and Recreation Department. There I spent three years getting to know many of the owners and guests who enjoyed coming to the spa and experiencing many of the activities the Resort has to offer. In February 2008 I was promoted to the Assistant Resort Manager and shortly after, the Senior Assistant Resort Manger where I sit today. As part of my position I directly oversee the Front Desk, Reservations and Spa/Recreation Departments.
One of the most enjoyable aspects of my position would be the opportunities I get to interact with our guests and owners and really get to know them and their families. I truly feel like I know this Resort inside and out, since I have had the opportunity to work in many of the departments, and the pleasure of working with the incredible staff. I look forward to seeing many of you on your next stay here with us and be sure to stop in and say hello!